Privacy Policy

1. Introduction

Welcome to LandGuard AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (landguardai.co), Chrome extension, and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address and password.
• Payment Information: When you subscribe to our paid plans, payment processing is handled by Stripe. We do not store your full credit card details.
• Support Communications: When you contact us at support@landguardai.co, we collect the information you provide in your messages.
• Listing Data: URLs and content of property listings you choose to scan through our Service.
• Seller Information: Names, email addresses, phone numbers, or profile URLs you submit for seller verification.

2.2 Information Collected Automatically

• Usage Data: Information about how you use our Service, including scan history, feature usage, and interaction patterns.
• Device Information: Browser type, operating system, device identifiers, and IP address.
• Cookies and Similar Technologies: We use cookies to maintain your session, remember your preferences, and improve our Service.

2.3 Chrome Extension Data

Our Chrome extension accesses page content only on supported real estate websites to analyze listings for potential scam indicators. This data is processed locally when possible and transmitted securely to our servers only when using API-powered features. We do not access or collect data from websites outside our supported platforms.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To analyze property listings and detect potential scam indicators
• To process your payments and manage your subscription
• To send you important service-related communications
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations
• To improve our scam detection algorithms (using anonymized, aggregated data)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share data with third-party vendors who assist in providing our Service (e.g., Stripe for payments, hosting providers).
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
• With Your Consent: We may share information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. Scan history is retained for up to 90 days for free users and indefinitely for Pro users (unless deleted). We may retain certain information as required by law or for legitimate business purposes.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing
• Regular security audits and updates
• Access controls and authentication measures

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at support@landguardai.co.

8. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@landguardai.co.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: